FAQS
Frequently Asked Questions (FAQs) – GirlsDuJour
1. What types of products do you sell?
GirlsDuJour is a multi-niche online store offering a wide variety of products, including fashion, home essentials, beauty, electronics, pet supplies, and more—all in one place.
2. How do I know your products are high quality?
We carefully source products from trusted suppliers and brands. Each item undergoes a quality check before being listed in our store to ensure customer satisfaction.
3. Do you ship worldwide?
Currently, we ship only within the USA.
4. How long will delivery take?
Most orders are delivered within 7–12 business days depending on your location. A tracking number will be provided once your order is shipped.
5. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Shopify-secured payment options for a safe and seamless checkout experience.
6. Can I track my order?
Yes. After your order is processed, you will receive a tracking number via email to monitor the delivery status in real-time.
7. What is your return policy?
We offer a 30-day return policy for most products. Items must be unused and in their original packaging. Certain products, including food and personal care items, are non-returnable for safety and hygiene reasons.
8. Do you offer discounts or promotions?
Yes. We frequently run sales, seasonal offers, and bundle deals. Subscribe to our newsletter to receive updates on exclusive discounts and promotions.
9. What if I receive a damaged or incorrect product?
If your product arrives damaged or incorrect, please contact our customer support team within 7 days. We will arrange a replacement or refund promptly.
10. How can I contact you?
You can reach our support team via the Contact Us page, email, or live chat. We are available 24/7 to assist you with any questions or concerns.
If you have any other queries then you can contact with us there.
Contact Information:
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Email: info@girlsdujour.shop
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Phone: +1 716-948-2895
Address: 230 Vesey St, New York, NY 10281